Customer Testimonials

Warm and Cool has been keeping customers homes warm (and cool) for more than 26 years across Otago and Southland. Hear what some of our happy customers have to say about their experience with Warm and Cool.

Don't believe us? Contact Warm and Cool and we'll connect you with some of our satisfied customers allowing you to independently discuss their Warm and Cool experience and how their heating system is performing. We have referees available in the following locations:

Alexandra, Bluff, Dunedin, Glenorchy, Gore, Hawea, Kurow, Mosgiel, Oamaru, Omarama, Outram, Queenstown, Taieri Beach, Twizel, Waimate.


Hi Julius & Team,

3 years ago we planned to build new, so Warm and Cool came on board with an under floor heating and hot water system. The guys explained how it works and is installed. The installation has been easy and worked in well with the builder. Now we have a heating system that is economical and very easy to use.

We are happy customers of Warm and Cool.

Peter, Dunedin

Hi Warm & Cool,

We would just like to extend our grateful Thanks to you guys and especially Ross, for the prompt action and efficiency of the installation of the air conditioning units in our guest rooms at Lake House Queenstown. This has been worth every cent, so far as guest feedback to us, and has had a direct reflection on a quality service delivery, our timing was perfect with installation and the result has paid dividends. Please pass on our sincere thanks to Ross, also if we can support a sale of either heating or aircon units, we are only too happy to show prospective clients through our home.

Quentin & Jo, "Lake House Queenstown."

Dear Julius,

Winter has ended and the Emmeti heat pump that was retrofitted to our existing underfloor heating at St Clair Dunedin, has been a great success. I have also been very pleased with the service that your team has provided, and would therefore be happy to be added to your data base of satisfied customers, particularly with regard to retrofits.

Neil, Dunedin

To whom it may concern,

I used warm and cool some 3 and a half years ago on my new build, they were very helpful and knowledgeable, not pushy in any way but providing me with useful information. The system is very easy and economical to use and their availability to answer any questions can't be faulted. So much so I am using them on my next new project just underway, nothing is a problem to these guys and they want the best product for their customers situation, not one does all.

Simon, Gore


Dear Julius,

The [photo voltaic] system I have installed presently, as I indicated to Ross, is brilliant!!!!

Although there was a bit of a mistake in that we got 5kw of panels, but the inverters only allowed 4 kw at the ‘PUMP’ so to speak (accepted unforeseen at the time as inverters only coped with 250w regardless of the 300w PV panel), increasing the panels to get 5kw at the ‘PUMP’ meant we only need 80% of Sun to get 5 kw from a 6kw array.

I would fully recommend the whole system we have for a new house and have been recommending Warm and Cool in my designing of new houses. I would recommend exactly what I have in that people use 300w panels with the 250w inverters, for exactly the reasons above.

I would be happy to act as a referee for Warm and Cool for the PV Solar system they have installed at my house.

Darryn, Dunedin

Hi Julius,

Thats fine, I have recently reconnected with Ross as we wish improve the [photo voltaic] system. You may want to wait until we have finished this round of development in the next few months as I will have more to say. Hopefully I will be even more positive that I already am. In principle I am pleased with the system, I am happy to be contacted and and I will give the product and yourself a good reference.

John, Dunedin

Hi Julius,

We are happy to be a reference for photo voltaic solar to prospective customers.

Tim, Dunedin


Servicing Otago, Southland & South Canterbury



















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