Servicing & Maintenance

Warm and Cool provides a comprehensive servicing and maintenance service for all of our heating and ventilation systems. To ensure your Warm and Cool supplied system continues to operate at peak efficiency and to meet warranty requirements we recommend an annual maintenance visit from one of our technicians. Important: regular maintenance may also be a requirement of your house insurance policy (check your policy documentation for exact requirements).

Our annual comprehensive maintainance service includes:

Underfloor Heating - Heat Pump

  • Balance water-air pressure
  • Test anti-freeze protection
  • Add anti-corrosive
  • Check system filter for foreign objects
  • Check cleanliness of outdoor unit core
  • Check airflow around Heat Pump
  • Adjust temperature if required
  • Check flow rates for each heating zone
  • Check thermostats
  • Replace batteries in battery operated thermostats
  • Answer owner questions where required

Underfloor Heating - Diesel/Gas Boiler

  • Check corrosive protection level
  • Check diesel filter
  • Clean diesel burner head or Gas flame
  • Check and clean fire box if required (charged separately - allow up to one additional hour)
  • Balance water-air pressure
  • Check thermostats are operating
  • Replace batteries in battery operated thermostats
  • Test diesel - verify air-diesel balance for a clean burn, replace injection jet if spray pattern not correct
  • Check for a good flame burn - test diesel pump jet head pressure if required
  • Check diesel boiler room is getting plenty of fresh air
  • Answer owner questions where required

Underfloor Heating - Electric Boiler

  • Check corrosive protection level
  • Check over temperature cut off safety termostat is working
  • Balance water-air pressure
  • Check thermostats operating at correct temperature on flow and return
  • Replace batteries in battery operated thermostats
  • Change main thermostats safety relay at most once every 6 years
  • Check elements KW ratings
  • Inspect wiring for signs of heating at terminals, and thermostats
  • Check smoke alarm battery in control panel box - if not fitted install smoke alarm and date it
  • Answer owner questions where required adjust main room thermostats

Heat Recovery Ventilation Systems

  • Check door and bin filters where fitted are clean
  • Check ceiling filters are clean if fitted
  • Verify fan motors are both operating efficiently and quietly
  • Answer owner questions where required

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Servicing Otago, Southland & South Canterbury

Alexandra

Balclutha

Cromwell

Dunedin

Gore

Hawea

Invercargill

Kurow

Lawrence

Milton

Mosgiel

Oamaru

Omarama

Outram

Palmerston

Queenstown

Ranfurly

Roxburgh

Te Anau

Timaru

Twizel

Waimate

Waimate

Wanaka

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